AI Agent Configuration

Your deployed AI voice agent settings — managed by CallReclaim

Active

Business Identity As spoken by the AI

Company name

How the AI introduces itself

Precision HVAC and Roofing

Greeting script

First words on every call

Thank you for calling Precision HVAC and Roofing. You've reached our after-hours line. I'm an AI assistant and I can help you schedule service or capture your information for a callback. What's the nature of your issue today?

Services handled

Jobs the AI qualifies and books

AC RepairAC InstallationFurnace RepairFurnace InstallationHVAC Tune-UpDuctworkRoof LeakShingle ReplacementFlat RoofGuttersStorm Damage

Service Area

Covered zip codes

Calls outside these zips are flagged, not booked

78701, 78702, 78703, 78704, 78705, 78721, 78722, 78723, 78741, 78745,
77002, 77019, 77027, 77042, 77063, 77098,
75201, 75204, 75205, 75206, 75209, 75230

Active Hours When the AI answers

Weekdays

5:00 PM – 8:00 AM (after hours)

Weekends

All day, Saturday and Sunday

Coverage this week

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Orange = AI active

Booking Rules

Emergency surcharge prompt

AI mentions emergency rates for same-day calls

Service area verification

Verify the caller zip code before booking the job

Job type confirmation

Repeat the job type back to the caller before locking in

Callback fallback

If caller is unavailable to book, capture lead for morning callback

Seasonal pricing mention

Flag when peak-season wait times apply